Frequently Asked Questions
What types of payment do you accept?
VivoPrint accepts all major credit cards including Visa, Mastercard, and Discover.
How do I customize my product?
Select the product or design that you would like to personalize. From here you can choose the item size, color, and style. Click the personalize your item button to customize your item in the design tool. From here you can upload photos, add text, and more.
How long does it take to process and ship my item?
Products are generally produced and shipped within 2-3 business days depending on the order. Production and turnaround times vary depending on time of year and size of order so please check with us if you have any questions or concerns. Standard shipped items should arrive within 5-7 business days after production.
How do I contact Customer Service?
To contact customer service, click the Contact Us link located in the website footer. You can also submit your question via email at
or call toll-free (877) 836-5992.