You may provide us with certain personally identifiable information when you:
Such information may include your name, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to the VivoPrint Website or our promotions.
VivoPrint collects certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, site usage, and whether you opened emails you received from us.
When you place orders or access your account information, we use commercially reasonable and generally accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) we use encrypts all information you input before it is sent to us. In addition, your VivoPrint account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select.
We use your email address to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your VivoPrint account settings.
We use your email address or other personally identifiable information to send marketing messages and notifications from time-to-time. You may unsubscribe or change the frequency of email notifications on the Account Settings page in "My Account."
If you email a product to a friend or refer a friend to the VivoPrint Website or our promotions, we will use your friend's email to send them the e-mail you requested. Your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
We use non-personally identifiable information to monitor the use and performance of the VivoPrint Website so that we can learn more about how people use the VivoPrint Website and improve our products and services.
Does VivoPrint disclose the information it collects to outside parties?
Generally, VivoPrint does not share personal information about you with other people or nonaffiliated companies without your consent except that:
If you sign up for a promotion (e.g., a contest or sweepstakes offer) or enroll in a service we offer in partnership with a third party, we may provide information (such as your name, email address, and account activity) to such third parties.
From time-to-time, VivoPrint may provide its sellers with the first name and city/state/country of residence of VivoPrint customers who have purchased such seller's products.
VivoPrint may also release information (including your name, addresses, telephone number, and account activity) when we, in our sole discretion believe that such release is necessary or appropriate to:
In the event that VivoPrint is acquired by, or merged with, another company VivoPrint reserves the right to transfer all information we have collected from our users in connection with such acquisition or merger.
VivoPrint may disclose non-personally-identifiable information to third parties in aggregate form to potential business partners and investors.
Children under the age of 13 are allowed to upload graphics and images and to order products with their parent's consent. To order products, the child must indicate his or her age, submit his or her name and his or her mailing address and shipping address if different from the mailing address together with a valid credit card number. This is the only information collected from a child.
Parents of children under the age of 13 have the option to consent to the collection of this information from their children or not. Such consent will not be used as consent for the dissemination of any of this information and the information will not be released by VivoPrint to third parties without the parents' consent except as may be required by law or upon court order.
Parents can review any information VivoPrint has received from a child and the parent can have that information deleted and the parent can forbid the collection of additional information from their child. If you want to review any information obtained from your child or if you want to have any information obtained from your child deleted from the VivoPrint records or to forbid any use of such information, you may send a request to VivoPrint Customer Support by going to: Contact Us.
Most of your account information can be changed in the VivoPrint section of the VivoPrint Website. If you have any questions about what information is stored or would like to obtain a copy of such information, please contact us at Contact Us.
After receiving proof of your identity, we will provide the information to you, and you may request that we delete or change any or all of the information.