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Privacy Policy
Privacy Policy
Thanks for using http://www.vivoprint.com/ (the “VivoPrint Website”). At VivoPrint.com, we are committed to protecting your privacy. We have created this privacy policy to make sure you know what information we collect and how we use it. By using our web site, you consent to the collection and use of your information as we have outlined in this policy. From time to time, we may update this privacy policy. We will notify you about material changes in the way we treat personally identifiable information by emailing you and/or placing a notice on our Website. We encourage you to check back and review this privacy policy so that you always will know what personally identifiable information we collect, how we use it, and to whom we disclose it. Your continued use of the VivoPrint Website will be subject to the then current privacy policy.
But first, a note about uploading and posting information on VivoPrint Website:
At the time you register for an VivoPrint account, you will choose and provide us with a user name and password. When you upload a design, post a comment or message on the VivoPrint Website, or join a store’s fan club, your user name is visible to other users. Additionally, if your comment or message contains personal information and is posted by you in a page that is accessible to the public, third parties may make note of the information and you may receive unsolicited messages from other parties as a result. Any content or information you upload is not considered personally identifiable information subject to this Privacy Policy. Always use care when you post such information.
What information do we collect?
Information Provided by You
You may provide us with certain personally identifiable information when you:
  • register for a VivoPrint account;
  • order products or gift certificates;
  • request customer support or send us any other communication;
  • sign up for newsletters, email alerts, and special offers;
  • set up a Partner account;
  • enter sweepstakes or contests;
  • sign up for, or redeem, special offers;
  • respond to surveys;
  • use our referral features; and
  • approve your child’s request to open a VivoPrint account in accordance with The Children’s Online Privacy Protection Act of 1998 (COPPA).
  • Such information may include your name, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to the VivoPrint Website or our promotions.
    Information Collected by Cookies:
    VivoPrint uses cookies on the VivoPrint Website. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. VivoPrint’s cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always reset your browser to refuse all cookies or to display a message when a cookie is being sent. If you reset your browser, some of the VivoPrint Website features and functionality may not be available to you
    Information Collected by Web Beacons and Log Files:
    VivoPrint collects certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, site usage, and whether you openedemails you received from us.
    How do we secure your information?
    When you place orders or access your account information, we use commercially reasonable and generally accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) we use encrypts all information you input before it is sent to us. In addition, your VivoPrint account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select.
    We operate internationally and many of our computer systems are currently based in the United States. As a result, your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create a user account with us, you agree to this privacy policy and you consent to the transfer of all information you provide to the United States.
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