Thanks for using https://www.vivoprint.com/ (the “VivoPrint
Website”). At VivoPrint.com, we are committed to protecting your
what information we collect and how we use it. By using our web
site, you consent to the collection and use of your information as
we have outlined in this policy. From time to time, we may update
the way we treat personally identifiable information by emailing
you and/or placing a notice on our Website. We encourage you to
know what personally identifiable information we collect, how we
use it, and to whom we disclose it. Your continued use of the
VivoPrint Website will be subject to the then current privacy
But first, a note about uploading and posting information on
At the time you register for an VivoPrint account, you will choose
and provide us with a user name and password. When you upload a
design, post a comment or message on the VivoPrint Website, or
join a store’s fan club, your user name is visible to other users.
Additionally, if your comment or message contains personal
information and is posted by you in a page that is accessible to
the public, third parties may make note of the information and you
may receive unsolicited messages from other parties as a result.
Any content or information you upload is not considered personally
use care when you post such information.
What information do we collect?
Information Provided by You
You may provide us with certain personally identifiable
information when you:
- register for a VivoPrint account;
- order products or gift certificates;
- request customer support or send us any other
- sign up for newsletters, email alerts, and special
- set up a Partner account;
- enter sweepstakes or contests;
- sign up for, or redeem, special offers;
- respond to surveys;
- use our referral features; and
- approve your child’s request to open a VivoPrint account in
accordance with The Children’s Online Privacy Protection Act
of 1998 (COPPA).
Such information may include your name, email address, billing
address, shipping address, and credit card number. You may also
provide us with information about other people, such as their
email addresses, if you email a product to a friend or refer a
friend to the VivoPrint Website or our promotions.
Information Collected by Cookies:
small text file on your computer which a website sends to your
computer to allow the website to store information which uniquely
identifies our users. VivoPrint’s cookies do not collect or store
personally identifiable information. Rather, the cookie stores a
token which uniquely identifies a particular user at a particular
time. That token is then linked to the user information in our
secured databases. You can always reset your browser to refuse all
cookies or to display a message when a cookie is being sent. If
you reset your browser, some of the VivoPrint Website features and
functionality may not be available to you
Information Collected by Web Beacons and Log Files:
VivoPrint collects certain non-personally identifiable information
through the use of web beacons and log files. Such information may
include your IP address, browser type, site usage, and whether you
openedemails you received from us.
How do we secure your information?
When you place orders or access your account information, we use
commercially reasonable and generally accepted technological
safeguards to secure any information we collect about you. The
secure server software (SSL) we use encrypts all information you
input before it is sent to us. In addition, your VivoPrint account
information is password-protected for your privacy and security.
You should always take steps to protect the confidentiality of the
password you select.
We operate internationally and many of our computer systems are
currently based in the United States. As a result, your personal
data will be processed by us in the United States where data
protection and privacy regulations may not offer the same level of
protection as in other parts of the world, such as the European
Union. If you create a user account with us, you agree to this
you provide to the United States.
How can I change, delete, or update my information?
Most of your account information can be changed in the VivoPrint
section of the VivoPrint Website. If you have any questions about
what information is stored or would like to obtain a copy of such
information, please contact us at Contact Us.
After receiving proof of your identity, we will provide the
information to you, and you may request that we delete or change
any or all of the information.
effective as of 7/3/2011.